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International Coordination for Local Collaboration

As White House CIO Vivek Kundra joined San Francisco Mayor Gavin Newsom, CIO Chris Vein, and Tim O’Reilly to signal the launch of the Open311 API in San Francisco the work towards spreading an open...

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San Francisco Launches its Open311 API

Here’s the announcement from SFgov.org: We are pleased to announce the release of our Open311 API. The design is a result of a collaborative effort between cities, non-profits and developers. We look...

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The Open311 GeoReport v2 Spec Stabilizes

It’s been a while since there’s been an update here, but if you’ve watched the mailing list you’ve seen that work has continued to help ensure that the GeoReport v2 spec is clearly defined and...

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Ushahidi and the Open311 Ecosystem

David Eaves wrote a great post today highlighting the opportunity for Open311 integration with the Ushahidi platform. I ended up responding with a long comment and figured I’d post it here as well –...

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311 Pioneering Baltimore Continues to Lead with Open311

The new 311 Mobile App allows citizens to have real-time collaboration with their government. – Mayor Rawlings-Blake The City of Baltimore has a long history of leading the way with 311. In 1996 they...

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An Open311 Wish List

The Open311 GeoReport v2 spec was finalized on 3-11-11. That date was historic instead for the heartbreaking Tōhoku earthquake and tsunami. I think that disaster revealed a great deal of civic minded...

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Tackling the long-term strategy of Open311

The following post was written by Andrew Nicklin of NYC DoITT, a long time member of the Open311 community. It’s a cross-post from the original at technickle.nicklin.info. The points Andrew raise about...

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Open311 at the Association of Government Contact Center Professionals

http://speakerdeck.com/u/philipashlock/p/agccp-open311-intro In May I had the wonderful opportunity to present Open311 at the annual conference for the Association of Government Contact Center...

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The Launch of Open311 in Chicago

The following re-post was written by Daniel X. O’Neil of The Smart Chicago Collaborative. It captured all the awesomeness of the Open311 launch in Chicago so well that it deserved to be re-posted here....

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Highlights from the Open311 Ecosystem

Open311 first began with an API for Washington D.C.’s 311 system, but it really become a community when the leadership of San Francisco and the support of organizations like OpenPlans, Code for...

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